Verify Your ux11 Account Identity
Verification protects your account and makes sure your withdrawals reach you — not someone else. We ask for a government-issued ID (your MyKad works) and a selfie or a document confirming your address. Upload these through the verification section inside your account settings. Once our team reviews and approves your documents, the verified badge is attached to your account permanently. You will
not need to repeat the process unless we flag unusual activity. Keeping your details current also speeds up any payout requests you make later.
- Prepare your MyKad or valid ID — A clear photo or scan of your Malaysian identity card is the primary document we need to verify your account.
- Upload through account settings — Log in, go to your profile or verification section, and upload your ID image directly from your phone camera or gallery.
- Wait for our team review — Our verification team checks your document for accuracy. You will receive an in-account notification once the review is done.
- Account is cleared for full withdrawals — A verified account removes withdrawal holds and keeps your balance protected against unauthorised access.